So far I haven't made any progress.
I emailed the help desk and they asked for my information and I gave them all the correct information.
They're telling me it's wrong (when I know it's right) and I've spammed them with screenshots now proving it.
They've done nothing to deal with the hackers I know that are part of DONGFORCE and I don't want to risk any of you lot by listing them all because they might hack you, and millions of others are already spamming their profiles with shit about what they're doing but they don't care.
They steal art, they steal accounts, and DeviantART lets them go unpunished.
This is utter bullshit.